Error 1723. There is a problem with this Windows installer package.

This article applies to:
  • Platform(s): Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, Windows 11
  • Java version(s): 8.0
SYMPTOMS

 Java installation has not completed and an error appears:
Error 1723. There is a problem with this Windows installer package.
CAUSE

 Error 1723 is an Install Shield error code. It indicates that the installation process has failed.
SOLUTION

 Please follow the steps below for resolving this issue.
  1. Remove any traces of the failed Java installation by uninstalling Java
  2. Download and install the Windows offline installer package.