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Error 1723. There is a problem with this Windows installer package.


This article applies to:
  • Platform(s): Windows 7, Vista, Windows XP, Windows 2000
  • Java version(s): 6.0

SYMPTOMS

Java installation has not completed and an error appears:

Error 1723. There is a problem with this Windows installer package.


CAUSE

Error 1723 is an Install Shield error code. It indicates that the installation process has failed. The root cause for this error is not known at this time.
SOLUTION

  1. Remove any traces of the failed Java installation by uninstalling Java.
  2. Download and install the offline installation package.

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