Error 1714. The older version of Java cannot be removed.

Platform(s): Windows 8, Windows 7, Vista, Windows XP, Windows 2000
Java version(s): 6.0

Help Resources
Installing Java Remove Older Versions Disable Java Using Java General Questions Mobile Java Security Support Options

This article applies to:

SYMPTOMS

Java installation has not completed and an error appears:

CAUSE

Error 1714 is an Install Shield error code. It indicates that the installation process has failed.

SOLUTION

Please follow the steps below for resolving this issue.

Remove any traces of the failed Java installation by uninstalling Java
Run Microsoft uninstall utility to repair corrupted registry keys that prevents programs from being completely uninstalled or blocking new installations and updates.
Download and install the Windows offline installer package.