A Java crash occurs while running an applet or application within a browser, a text (.log) file appears on the desktop. The text file name starts with hs_err_pid . The following error message appears in the file.
Error Message: An unexpected error has been detected by HotSpot Virtual Machine
Note: The log files on your desktop are safe to be deleted.
- Run Verify applet to check if Java is installed correctly on your system. If you are able to run this applet, then Java is installed and configured correctly on your system. The problem may be specific to that particular applet. In that case, please contact the web site administrators or the software vendor to notify them of this issue.
- Download and install the latest Java. The latest version may contain update or fixes to your problem.