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Error 1722. There is a problem with this Windows Installer package.


This article applies to:
  • Platform(s): Windows 8, Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
  • Java version(s): 6.0

SYMPTOMS

Installation of Java has not completed and an error appears:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.


CAUSE

Error 1722 is an InstallShield error code. It indicates that the installation process has failed.
SOLUTION

Please follow the steps below for resolving this issue.
  1. Remove any traces of the failed Java installation by uninstalling Java
  2. Download and install the Windows offline installer package.


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