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Installation error: 'Cannot Proceed with current Internet proxy settings'


This article applies to:
  • Platform(s): Windows 8, Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
  • Java version(s): 6.0, 7.0

SYMPTOMS

During Java installation error pops up saying:
The installer cannot proceed with the current Internet Connection proxy settings.


CAUSE

There are two possible reasons why you are experiencing this error:
  • Currently, the online installation program does not support authenticated proxy. If you are behind an authenticated proxy server, you will get this error message.
  • You will get this error if you require a proxy server and the proxy server information has not been specified in your browser.

SOLUTION

There are two solutions to resolve this issue.
  1. You can use Windows Offline installation
  2. Specify the proxy server information in your browser.
Windows Offline Installation
The Offline installation program contains all the files you need for installation.
  • Download and install the offline installer package.
  • When prompted, please choose Save in the download dialog box, and save the download package in a convenient place (e.g. save on the desktop).
  • Double click on the downloaded installation file to start the installation process.
Specify Proxy Server Information
  • From the Start button, click Settings  > Control Panel
  • In the Control Panel, double click on the Internet Options Control Panel
  • Click the LAN Settings button
  • Under the Proxy server section, check Use a proxy server for your LAN
  • Enter the name of your proxy server in the Address field and the port number in the Port field.
  • Click on OK to accept the change.

RELATED INFORMATION

What is a proxy server? How do I get proxy server information?

A proxy server is an intermediary computer that is between the user's computer and the Internet. It can be used to log Internet usage and also to block access to a web site. The firewall at the proxy server blocks some web sites or web pages for various reasons. As a result, you may be unable to download Java Runtime Environment (JRE) or to run some Java applets.

Proxy servers:
  • Act as a firewall and content filter
    A security mechanism deployed by the ISP's or network administrators in an Intranet environment to disable access or filter content requests to certain web sites considered offensive or harmful for the network and users.
  • Improve performance
    Caches (stores) web pages accessed by hosts on the network for a certain amount of time. Whenever any host requests the same web page, the proxy server uses the cached information instead of retrieving it from the content provider. This leads to quicker access of the web pages.
Getting Proxy Server Information
Check with your Internet Service Provider (ISP) or system administrator:
  • To get proxy server information
  • If Java applets are disabled to run on your network
  • If you are trying to access a blocked web site


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