There is no sound playing in the applet

Error Messages

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This article applies to:

Browser(s):
Internet Explorer 5.5, Internet Explorer 6.x, Netscape 6.2x, Netscape 7, Mozilla 1.4+
JRE version(s):
1.5.0, 6.0

SYMPTOMS

There is no sound playing when running certain applets. Often users may be playing a game applet with sound missing in it.

CAUSE

This error is found when running the applet with Java Runtime Environment (JRE) 5.0 and 5.0 Update 1 (or 1.5.0 and 1.5.0_01) versions. A bug in the JRE caused this problem. This bug has been resolved in JRE 5.0 Update 2.

SOLUTION

Find out the JRE version by running the testvm applet: Test your Java Virtual Machine (JVM)
If the testvm applet shows that you are using JRE 1.5.0 or 1.5.0_01, you need to upgrade to JRE 5.0 Update 2. Please download and install the offline installation package here:
Please click here to download the offline package manually
Click here for installation instructions:
Windows Offline Download and Installation Instructions for Java Rutime Environment (JRE)

TestVM applet showing JRE version: 1.5.0. Need to upgrade to JRE 5.0 Update 2.

TestVM applet showing JRE version: 1.5.0_01. Need to upgrade to JRE 5.0 Update 2.

NEED MORE HELP?

If you require further assistance, please make sure you check through our Help and FAQ sections thoroughly. We probably have a page that answers your question.

You may find information on the following topics in the Help section:
Installation Instructions
Configuration
Error Messages
Applet Application

Help Resources

>	Installing Java
>	Configuring Java
>	Error Messages
>	Applet Application
>	Legal

FAQ

>	General Questions
>	Java for Mobile Devices